Customer Services

Customer Support

At Naiknavare Developers, we believe in fostering trust and satisfaction by providing exceptional support to our home buyers and allottees. Our commitment to service extends from the initial sales phase through to post-possession needs.
To ensure a seamless experience and address any needs efficiently, we have established two exclusive proficient teams:

Property Services Department: Property Services Department focuses on possession and post-possession support.
Customer Grievance Redressal Team: Customer Grievance Redressal Team focuses on customer support upto the point of possession.

Property Services Department

Property Services Department

Property Services Department focuses on possession and post-possession support.

At Naiknavare Developers, we ensure a seamless homeownership experience with expert teams handling every aspect. From facilitating smooth possession and managing legal paperwork to maintaining essential utilities and addressing ongoing needs, we’ve got you covered. Our Facility Management team keeps services running efficiently, while our Customer Care team tackles maintenance. We also oversee society formation and manage any post-possession structural issues to ensure your home remains in top condition.

Customer Care 

Customer Care Customer Care

This team is dedicated to addressing general post-possession inquiries and providing ongoing support. They handle a wide range of requests, including minor repairs, maintenance, and general questions, ensuring continued satisfaction with their homes.
Residents can reach out to the team using the following contact details:

 Email Id:
[email protected]  or  [email protected]

Possessions 

Customer Care Customer Care

This team is responsible for facilitating the possession process. They ensure that all aspects of the purchased flat are in perfect condition and ready for handover. This includes final inspections, addressing any last-minute concerns, and guiding allottees through the possession process to ensure a smooth transition into their new homes.
Residents can reach out to the team using the following contact details:

 Email Id: [email protected]

Transition 

Customer Care Customer Care

This team handles all necessary paperwork and documentation associated with property ownership. They ensure that all legal and administrative documents are correctly completed and handed over to the society. This includes deeds, agreements, and other critical documents required for property transfer.
Residents can reach out to the team using the following contact details:

 Email Id: [email protected]

Facility Management 

Customer Care Customer Care

This team ensures the proper functioning of essential utilities and services within the property. They manage housekeeping, water supply, power backup, waste management, and other day-to-day operational needs. Their goal is to maintain a high standard of living for all residents by ensuring all facilities are running smoothly and efficiently..
Residents can reach out to the team using the following contact details:

 Email Id: [email protected]

Society Formation 

Customer Care Customer Care

This team handles all tasks related to the formation of the residential society and the conveyance of the property. They assist in forming the society's managing committee, help draft bylaws, and ensure the legal transfer of property ownership to the society. Their work ensures a seamless transition from developer management to resident management.
Residents can reach out to the team using the following contact details:

 Email Id: [email protected]

Defect Liability 

Customer Care Customer Care

This specialized team manages any structural issues or significant concerns that may arise during the 5-year post-possession defect liability period. They conduct thorough inspections, coordinate necessary repairs, and ensure all issues are addressed promptly to maintain the quality and safety of the homes.
Residents can reach out to the team using the following contact details:

 Email Id: [email protected]

Customer Grievance Redressal

customer grievance redressal Team

Customer Grievance Redressal Team is dedicated to addressing customer service issues up to the point of possession.

The Customer Grievance Redressal Team is dedicated to addressing any issues and concerns that arise before the possession of your home. The primary objective of the Grievance Redressal Cell is to provide a structured mechanism for receiving, processing, and resolving complaints and grievances from home buyers and allottees. The Grievance Redressal Cell is led by the designated Grievance Redressal Officer. This officer is responsible for overseeing the grievance resolution process and ensuring that all complaints are handled in a timely manner.

In the event of any dissatisfaction, allottees may contact the Grievance Redressal Officer on the email id mentioned below: